How Much Does Delivery Cost?
At PuffLab, we offer a delivery service that’s both affordable and transparent, ensuring you get your vape products conveniently and efficiently. Here’s a breakdown of how our delivery costs are structured and what you can expect when you place an order with us.
Base Delivery Fee:
- PuffLab’s same-day delivery starts with a base fee of $1.49. This fee covers the basic cost of processing and dispatching your order.
Distance-Based Fee:
- In addition to the base fee, there is a distance-based charge of $0.65 per kilometer. This ensures that delivery costs are fair and proportional to the distance between our store and your delivery address.
Time-Based Fee:
- There is also a time-based charge of $0.20 per minute. This accounts for the time it takes for our delivery driver to reach your location, providing an accurate reflection of the delivery effort.
Orders Over $100:
- Enjoy free delivery on all orders totaling $100 or more. This is automatically applied at checkout, making it a great opportunity to save on delivery fees while stocking up on your favorite vape products.
SMS Notification:
- You’ll receive an SMS message as soon as your order is out for delivery. This immediate notification ensures you’re kept in the loop about the status of your order.
Tracking Your Delivery:
- Once the delivery driver starts their way to you, you’ll receive another SMS with a link to track the driver in real-time. This link provides not only the driver’s location but also an estimated arrival time, so you know exactly when to expect your order.
Estimated Arrival Time:
- Along with the tracking link, you’ll receive an estimated arrival time for your delivery. This allows you to plan accordingly and ensures you’re ready to receive your order when it arrives.
During Checkout:
- As you place your order online, our system automatically calculates the delivery cost based on the distance and estimated delivery time. The final delivery fee will be displayed at checkout, ensuring full transparency.
Order Confirmation:
- After placing your order, you’ll receive a confirmation email detailing your purchase and the total delivery cost. This email also includes information about when you can expect your order to be out for delivery.
Receiving Your Order:
- Please ensure that someone is available to receive the order during the delivery window. If you’re unable to receive the delivery at the estimated time, our team will work with you to arrange an alternative.
Affordable and Transparent Pricing:
- With a combination of a low base fee and distance/time-based charges, our delivery service offers fair and transparent pricing that reflects the effort required to get your order to you.
Real-Time Tracking:
- The ability to track your delivery in real-time gives you peace of mind and allows you to manage your time effectively while waiting for your order.
Free Delivery for Large Orders:
- By spending $100 or more, you can take advantage of free delivery, making it easier to stock up on supplies without worrying about additional costs.
In-Store Pickup:
- If you prefer to avoid delivery fees, you can opt for in-store pickup. Simply choose this option at checkout and pick up your items at our location at 725 Notre Dame Drive in London, Ontario.
Standard Shipping:
- For those outside our same-day delivery area or who prefer a different method, we offer standard shipping. Shipping fees will vary based on your location and order size.
PuffLab’s delivery service is designed to be flexible, transparent, and convenient. With competitive rates, real-time tracking, and free delivery on larger orders, we make it easy to get your favorite vape products delivered right to your door with full visibility into the process.
Same-Day Delivery Costs:
Base Delivery Fee:
- PuffLab’s same-day delivery starts with a base fee of $1.49. This fee covers the basic cost of processing and dispatching your order.
Distance-Based Fee:
- In addition to the base fee, there is a distance-based charge of $0.65 per kilometer. This ensures that delivery costs are fair and proportional to the distance between our store and your delivery address.
Time-Based Fee:
- There is also a time-based charge of $0.20 per minute. This accounts for the time it takes for our delivery driver to reach your location, providing an accurate reflection of the delivery effort.
Free Delivery Option:
Orders Over $100:
- Enjoy free delivery on all orders totaling $100 or more. This is automatically applied at checkout, making it a great opportunity to save on delivery fees while stocking up on your favorite vape products.
Delivery Notifications and Tracking:
SMS Notification:
- You’ll receive an SMS message as soon as your order is out for delivery. This immediate notification ensures you’re kept in the loop about the status of your order.
Tracking Your Delivery:
- Once the delivery driver starts their way to you, you’ll receive another SMS with a link to track the driver in real-time. This link provides not only the driver’s location but also an estimated arrival time, so you know exactly when to expect your order.
Estimated Arrival Time:
- Along with the tracking link, you’ll receive an estimated arrival time for your delivery. This allows you to plan accordingly and ensures you’re ready to receive your order when it arrives.
How Delivery Costs Are Calculated:
During Checkout:
- As you place your order online, our system automatically calculates the delivery cost based on the distance and estimated delivery time. The final delivery fee will be displayed at checkout, ensuring full transparency.
Order Confirmation:
- After placing your order, you’ll receive a confirmation email detailing your purchase and the total delivery cost. This email also includes information about when you can expect your order to be out for delivery.
Receiving Your Order:
- Please ensure that someone is available to receive the order during the delivery window. If you’re unable to receive the delivery at the estimated time, our team will work with you to arrange an alternative.
Benefits of PuffLab’s Delivery Service:
Affordable and Transparent Pricing:
- With a combination of a low base fee and distance/time-based charges, our delivery service offers fair and transparent pricing that reflects the effort required to get your order to you.
Real-Time Tracking:
- The ability to track your delivery in real-time gives you peace of mind and allows you to manage your time effectively while waiting for your order.
Free Delivery for Large Orders:
- By spending $100 or more, you can take advantage of free delivery, making it easier to stock up on supplies without worrying about additional costs.
Alternative Delivery and Pickup Options:
In-Store Pickup:
- If you prefer to avoid delivery fees, you can opt for in-store pickup. Simply choose this option at checkout and pick up your items at our location at 725 Notre Dame Drive in London, Ontario.
Standard Shipping:
- For those outside our same-day delivery area or who prefer a different method, we offer standard shipping. Shipping fees will vary based on your location and order size.
Conclusion:
PuffLab’s delivery service is designed to be flexible, transparent, and convenient. With competitive rates, real-time tracking, and free delivery on larger orders, we make it easy to get your favorite vape products delivered right to your door with full visibility into the process.
Updated on: 23/08/2024
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